Last updated: April 2026
The short version: We collect only what we need to run ChurchMRM. We don't sell your data. We don't use it for advertising. Your congregation's information is yours.
ChurchMRM is a church management software service operated as a sole proprietorship based in Canada. We can be reached at support@churchmrm.com.
We collect and store the following information on behalf of your church:
Data collected through ChurchMRM is used solely to provide the service to your church. Specifically:
We do not use your data for advertising, analytics, or any purpose beyond operating ChurchMRM for your church.
ChurchMRM uses third-party AI services to power features such as Intelligent Insights, Smart Notes, and meeting minutes. When you use these features, relevant data is sent to an AI processing provider for processing.
Voice audio is never stored — only the transcribed text is saved. Photos used for note-taking are never stored — only the extracted text is saved.
ChurchMRM relies on the following categories of third-party services to operate:
These providers are carefully selected and are contractually required to handle data securely. We do not authorise any third party to use your data for their own purposes. If you would like details of specific providers, contact us at support@churchmrm.com.
Your church's data is stored on servers located in Canada. Automated backups are stored on Cloudflare R2 infrastructure, which may be located outside Canada. AI processing by Anthropic and Google occurs on servers located in the United States.
When a member record is deleted in ChurchMRM, it is soft-deleted and held for 30 days before permanent removal. During this period it can be restored. After 30 days it is permanently purged from our systems.
Church administrators can request a full hard purge of any member's data at any time through the application.
If you close your ChurchMRM account, all associated data will be permanently deleted upon request.
You have the right to:
To exercise any of these rights, contact us at support@churchmrm.com.
Churches using ChurchMRM are responsible for ensuring they have appropriate consent from their congregation members to store personal information in a third-party system. ChurchMRM processes this data on behalf of the church as a data processor.
We take the security of your data seriously. ChurchMRM uses industry-standard security practices including encrypted connections (HTTPS), access controls, and regular backups. Administrative access to our infrastructure is protected by multi-factor authentication and Cloudflare Zero Trust.
ChurchMRM may store information about children as part of family group and child registration features. This data is collected and managed by church administrators on behalf of the church. We do not knowingly collect personal data directly from children.
We may update this privacy policy from time to time. The date at the top of this page reflects the most recent update. We will notify active churches of any material changes by email.
If you have any questions about this privacy policy or how we handle your data, please contact us at support@churchmrm.com.
ChurchMRM is operated in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy legislation.